Refund Policy

We want you to be happy with every app you buy from us. That’s why every app comes with a free trial, so you can make sure it works for you before you pay.

14-day money-back guarantee

If an app isn’t right for you, you can get a full refund within 14 days of your purchase. You don’t have to give a reason.

How to request a refund

• Email [email protected] with the email address you used to buy or your order number, or
• use the link in your Paddle receipt, or contact Paddle directly at paddle.net.

Refunds are processed by Paddle, our Merchant of Record, to your original payment method. It usually takes 5–10 business days for the money to show up, depending on your bank.

After a refund

When a refund is issued, the license key for that purchase is deactivated on all Macs.

After 14 days

We may still help with a refund in individual cases, for example if an app stops working because of a problem we can’t fix. Write to us and we’ll find a solution.

This policy does not affect your statutory rights as a consumer.